Returns Policy

We allow returns on all products purchased on our website, to be returned within 30 days, except as follows:

• Any product may be returned within 30 days of the shipment date for a full refund as long as it is returned in the same condition as it was received. You must first contact the Pokemon Quarter for further instructions on how to complete the return.

• We pay for the return shipping if we made an error, you pay if you ordered the wrong item or simply are returning a no longer wanted item.

• The refund will be issued within 3-7 business days of the return of the product.

• If the product is received back in altered condition (e.g. a sealed board game opened, a booster pack opened, a crease on a near-mint role playing book etc.), then it will be treated as a sale to us of a used item, not as a return, and your credit will depend on what we would normally pay for that used product (if any).

• If you have purchased a factory sealed item that is missing pieces, parts, instructions, etc., please let us know and we will contact the manufacturer to obtain replacement pieces.

• To do your return please contact The Pokemon Quarter via the contact tab, We will then provide you with instructions to follow.

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Thank You.